Privacy Policy

We appreciate your trust in choosing SVietnam Travel for your online tour booking service. Therefore, we will carefully safeguard and protect your personal information.

This privacy policy discloses how we collect, store, and process information or personal data of our customers through the website. We commit to securing customers' personal information and will make every effort to use appropriate measures to ensure that the information provided by customers during the website usage is kept secure and protected from unauthorized access.

COOKIES

Cookies are widely used on the Internet; they are small data files stored on your device through your web browser as requested by websites when in use. They store information such as access details and previously browsed records.

SVietnam Travel uses traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website to tailor it to customer needs. We only use this information for statistical analysis purposes, and then the data is removed from the system.

In general, SVietnam Travel uses cookies to manage the website and enhance your website experience. Cookies in no way give us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

PURPOSE AND SCOPE OF PERSONAL INFORMATION COLLECTION

We may collect the following information:

Name, gender, date of birth, country, email, phone number, your preferences, etc.

What do we do with the information we collect?

We require this information to understand your needs and provide you with a better service, specifically for the following reasons:

  1. To facilitate the completion of your registration and tour booking with relevant service providers.
  2. To improve our products and services.
  3. To send you points, seasonal promotions, or special information when available. You are considered to consent to this electronic information when you complete a registration or request. If you no longer wish to receive any promotional emails from us, you can use our 'unsubscribe' tool or contact us.
  4. To customize the website according to your preferences.

We highly appreciate your trust in choosing svietnamtravel.com for online tour registration. Therefore, we will always ensure and protect your privacy and data security with the utmost responsibility.

PERSONAL INFORMATION

We will not sell, distribute, or lease your personal information to any third party unless you permit or it is required by law.

INFORMATION SECURITY

We assure you that your information is secure. To protect the personal data you have provided to us, we have implemented and utilize appropriate management systems and procedures.

Furthermore, we have also implemented and utilize security procedures regarding the access and use of personal information. Only authorized personnel are allowed to access personal information to perform their duties related to our services.

PAYMENT & SECURITY

All your transactions will be secured by SSL through the government-licensed international payment gateways in Vietnam. SVietnam Travel cannot retain your card information.

OTHER LINKS

Our websites or emails may contain links to other websites. Clicking on these links means you have accessed another website. Therefore, we cannot be responsible for the privacy of any information you provide while visiting other websites, and those websites are not governed by this Privacy Policy. You should read and consider their Privacy Policies carefully because their privacy policies may differ from ours.

UPDATES TO PRIVACY POLICY & COOKIES

We reserve the right to change how we use cookies and how we collect, transmit, and process user's personal information as we deem necessary. Therefore, this policy may be amended to reflect the latest changes. You may not find it identical, and you agree to check this policy each time you access the website to see any updates. Your continued use of this website indicates your acceptance of our Privacy Policy or any modifications we make. If you have any related questions, please contact us at the email address: hello@svietnamtravel.com.